PRIVACY POLICY

We collect information you provide directly to us, as well as information collected automatically when you use our website.

• Contact information (name, email address, phone number) when you contact us through our website or sign up for communications
• Age verification confirmation (we record that you have confirmed you are 21 or older, but do not store your date of birth)
• Any messages, feedback, or inquiries you submit through our contact forms

• Log data: IP address, browser type and version, pages visited, time and date of your visit, time spent on pages, and referring URLs
• Device information: hardware model, operating system, unique device identifiers, and mobile network information
• Cookies and similar tracking technologies (see Section 5 for details)
• Analytics data collected through third-party services such as Google Analytics

We use the information we collect for the following purposes:

• To operate and improve our website: Analyze usage patterns, troubleshoot technical issues, and enhance the user experience
• To communicate with you: Respond to your inquiries, provide customer support, and send you information you have requested
• To comply with legal obligations: Verify that visitors are 21 years of age or older as required by applicable tobacco and smoke shop regulations
• To protect our rights: Detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities
• To send marketing communications: With your consent, send promotional emails or SMS messages about our products, promotions, and events. You may opt out at any time
• To personalize your experience: Tailor content and recommendations based on your browsing behavior on our site

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We share information with trusted third-party vendors who assist us in operating our website and conducting our business (e.g., web hosting, analytics, email delivery). These parties are contractually obligated to keep your information confidential and use it only for the services they provide to us.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, including to comply with age verification laws applicable to tobacco retailers in California.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

We do not share your personal information with third parties for their own marketing purposes without your explicit consent.

Our website and products are intended exclusively for adults who are 21 years of age or older. We do not knowingly collect personal information from individuals under the age of 21.

Upon visiting our website, you are required to confirm that you are 21 years of age or older. By confirming, you represent and warrant that you meet this age requirement. We record this confirmation in your browser's session storage to avoid repeated prompts during your visit.

If we learn that we have inadvertently collected personal information from a person under 21, we will delete that information promptly. If you believe we may have collected information from or about a minor, please contact us immediately at [email protected].

This age verification requirement is in compliance with California Business and Professions Code and applicable federal regulations governing the sale of tobacco products.

We use cookies and similar tracking technologies to enhance your experience on our website.

• Strictly Necessary Cookies: Required for the website to function properly, including session management and age verification confirmation. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously (e.g., Google Analytics).
• Preference Cookies: Remember your settings and preferences to provide a more personalized experience.

Managing Cookies: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you disable cookies, some features of our website may not function properly.

You can opt out of Google Analytics tracking by installing the [Google Analytics Opt-out Browser Add-on](https://tools.google.com/dlpage/gaoptout).

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmitted between your browser and our website
• Regular security assessments of our systems and practices
• Limited access to personal information by employees and contractors on a need-to-know basis
• Secure data storage practices with reputable cloud service providers

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you as required by applicable law.

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the business or commercial purpose for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale: We do not sell your personal information. If this practice changes, we will update this policy and provide you with the right to opt out.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please contact us at [email protected] or (657) 461-9516. We will respond to verifiable consumer requests within 45 days.

Our website may contain links to third-party websites, including brand websites for products we carry (such as Lost Mary, Elf Bar, and Arturo Fuente). These links are provided for your convenience and informational purposes only.

We have no control over the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policy of every website you visit. Our Privacy Policy applies only to information collected on https://www.ratedrlaguna.com and does not cover information collected by third-party sites.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

For material changes that significantly affect your rights, we will make reasonable efforts to notify you directly, such as by posting a prominent notice on our website.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Rated R Smoke Shop Laguna Beach 640 S Coast Hwy, Laguna Beach, CA 92651 Phone: (657) 461-9516 Email: [email protected] Website: https://www.ratedrlaguna.com

We are committed to resolving any privacy concerns you may have and will respond to your inquiry within a reasonable timeframe, typically within 5 business days.